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The information you provide in the Contact Us form will be directed to a specific email box at the credit union. Because this email transmission is not secure, please do not send your account number, social security number, PIN number, log-in IDs or passwords through this Contact Us form. If you need to discuss sensitive information about your accounts, please call during normal business hours at 330-372-8100, by calling your local branch, or 800-775-7741 if calling from outside our local service area.
Due to security concerns, we cannot take address changes over the Internet, by fax, or by phone. To change your address, please stop by one of our offices with your photo ID or click here to download our mail-in address change form.